Shows device menu and information. Like other devices, the Franklin T9 Mobile Hotspot will need to undergo several software updates. It can also help to go to Settings > General > Reset to reset your network settings. For casual Internet users, this should be enough. Nov 13, 2011 62 7. The router powers up automatically when when plugged inso it will restart automatically after a power failure, and I can put it on a timer to power cycle it if I need to. As far as the hotspot and battery, they said it needs 3-5 hrs to fully charge and that it should work without being plugged in for 24 hrs; to try to only charge it 3-5 hrs a day and disconnect and avoid any of these battery or over charge warnings. If you have trouble locating your T9 Mobile Hotspot Admin, this section teaches you where to locate the messaging portal. 199 Chambers Street From the necessary links to buttons, youve got all the information on your fingertips. I use a Franklin T9 hotspot to remotely control the thermostat in my cabin. Do not use any tools, sharp objects or any utensils when dealing with the battery. In these instances, the problem isnt your device, its your cell signal. This device is available with the Contributor level of membership. Please contact your wireless carrier for help with this. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. I also thought of the idea to have the outlet that the unit is plugged intoessentially power cycle itself daily, so that the device would restart itself daily and not run into this problem. Press Windows key + X. Click Device Manager. Troubleshooting a hotspot with no internet isnt a one-size-fits-all approach, so youll likely have to spend some time on each device. First, I need to figure out if the T9 will work. Power Up the hotspot To turn your Hotspot on or off, press and hold the Power Button on the front of the device for at least two seconds. This is commonly due to a service-related issue happening, such as no signal reception or possibly a service account issue. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Understand your device better with a manual. Simply disconnecting all power, (no usb connection and removing the battery) for 30 seconds, then restarting the device will clear some issues. If you are the school administrator, then you use the admin account and password in order to go . Charger Port - The USB charger connects here. Full content visible, double tap to read brief content. Please try again in a few minutes. I went down to local T-Mobile store and got a new SIM instead. It doesnt just help us stay in touch with people. Additionally, the mobile hotspot can connect up to 15 devices through its Wi-Fi sharing feature. Depending on how many devices the mobile hotspot is connected to, this could affect the battery. After long usage, your Franklin T9 Mobile Hotspot is bound to run into some issues. Free shipping for many products! Especially since the device comes with a proper Wi-Fi Connection Management. Shows device menu and information Button Operation LED Indicator 2. Wow! NOTE: Your T9 is equipped with a replaceable rechargeable battery. Before using your mobile hotspot, ensure that the battery is fully charged. Adding settings put global tether_dun_required 0 over adb doesn't seem to work. Despite that, we are still able to get a decent connection. 3. WHERE DO I FIND THE PASSWORDS ASSOCIATED WITH MY DEVICE? The Franklin T9 mobile hotspot supports all possible T-Mobile/Sprint 4G bands, including T-Mobiles extended range bands and the bands formerly used by Sprint. So, given that the T9is faulty (and it is, clearly, faulty), can anyone tell me if the T10 works properly? It could be that your built-in adapter is malfunctioning for some reason, and an alternate adapter will help you rule that out. it showed me a list of 4 profiles, profile1-profile4. For a complete explanation, can read it up in the manual. If youre in a slightly remote area, or just on the wrong side of a large building or hill from the nearest cell tower, your connection could be even worse and slow to a crawl just when you need it most. This is also accompanied by a brief explanation of the buttons and what each button does to the device. I took the SIM out of the T9, dropped it in the router, and it just worked. Product Type - Networking Router. The Franklin T9 Mobile Hotspot comes with several technical aspects that may be complex to the casual user. Stay informed, stay connected. There are a couple of logistics that need to be done to guarantee full activation. The T10 does NOT solve the issue. But if we require data connection all the time, this device might not be adequate. This chapter provides you with basic instructions. Thot hotspot seems to be working. Casual users may be satisfied with what the mobile hotspot has to offer. Make sure airplane mode isn't enabled on your mobile device. Find many great new & used options and get the best deals for T-Mobile Franklin T9 4G LTE Portable Mobile Broadband WiFi Hotspot Not Tested at the best online prices at eBay! Same issue here, on vacation for 10 days and today my T10 seems to not be working, I can bet that the message says charged too long, as I pulled the battery out trying to solve the charged too long disconnect the charger issue. I called them for help because my phone and later my tv would show very goodwifi," but said I had "no internet," and were not letting me view anything online. 1. If youre using a mobile hotspot from your Android phone, check your settings or your hotspot app to determine whether the hotspot is active. With a mobile hotspot, you can use your laptop or tablet to edit documents, draft important emails, and do whatever you need to do on a day-to-day basis without relying on a limited WiFi signal. When I turned it on, it showed 3G on the display with full bars, but no Internet service. Like most operating systems, the Linux is bound to system updates. Do not select it as active yet, tap ok to the right. It also analyzed reviews to verify trustworthiness. Anyone know if the T10 solves this issue? streaming video) About Basic Information Service Provider: T-Mobile Display - Provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Learn more how customers reviews work on Amazon. My T10 would shut down approximately every two weeks or so when I had the battery removed and constantly hooked up to electricity. Shop weBoost cell phone signal boosters to boost your mobile hotspot connection today so you dont have to worry about disconnecting again. Some devices come with a built-in hotspot, but youll still have to activate the service with your carrier, so call your provider if everything else looks to be in order. It all starts with an outside antenna, which communicates with nearby cell towers and feeds the signal in. To check setting, log onto the web user interface for your device and ensure the VPN Passthrough Mode feature is enabled under the Settings tab and then Advanced Router screen. FYI, I solved this problem by buying a 4G LTE router. Ill let you know. In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. It is cool that they are filling the need fairly well, but knowing the nature of the device it makes sense why these types of errors would be seen. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Meanwhile, the 3G/4G can support 1, 2, 4, 5 bands. Ensure that you have Mobile Hotspot enabled on your phone: Android . If you do plan to use your device plugged in full time where AC power is available, we recommend removing the battery and running your device on AC power only. Once done, you can enter the generated code into the Web UI to unlock the device for all SIM cards. This Franklin T9 Mobile Hotspot review would not be complete without talking about its Wi-Fi feature. The City University of New York Please try again. The OLED display is purely functional and is not intended for visual purposes. Sorry I couldnt solve your problem but figured Id share my struggles and hopefully well resolve some day. Always protect your device from environmental conditions. Goes out to lunch same as others have described. Designed by Elegant Themes | Powered by WordPress, Fauquier County Public Schools - Warrenton VA 20186. There are different kinds of resets that you need to know, such as power reset and factory reset. Overall, the Franklin T9 Mobile does what its supposed to do. ($), Shipping cost: Found a lower price? To charge the device, connect the included micro USB cable to the charging port on the side of the hotspot. Is the Franklin T9 Mobile Hotspot a good device? Please note that max theoretical speeds reflect a device's capabilities under perfect laboratory conditions. Adapter attaches with Velcro on back of device over internal antenna. I haven't used this device in a while but needed it today. This is for the Franklin T10 with T-mobile. The T9 Franklin Mobile Hotspot is one useful device to share data connections with tons of gadgets. 2022 Franklin Wireless Corp. All Rights Reserved. We understand that the display is not the main highlight of the device. Sorry, our virus scanner detected that this file isn't safe to download. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Say ok on the pop up. It's called Unlimited Mobile Internet with up to 500MB of 5G & 4G LTE Data. This is due to the devices thickness, contributing to its bulkiness. I had asked prior to commiting to these hotspots if they could be connected and online 24/7 and I was told yes. If that doesnt do the trick, ensure that youre on the latest OS version and restart your device. T9 Mobile Hotspot User Guide . Maybe there is a setting to change this auto-start, but Ive yet to find it. WHY DOES MY DEVICE DISPLAY A NOT ACTIVATED MESSAGE? In this video, we show you how to set up your device and get connected to your T-Mobile. Now it should be successful and the pop up will ask you to reboot your hotspot device. The new Franklin T9 mobile hotspot has a miro USB interface and a removable 2450mAh Lithium-Ion battery. The size is perfect enough to be put into our pockets. Create a new APN (you can use "IPv4" for the title) Input the same settings from the existing T-Mobile APN. Find out more by reading through our summary of the manual document. A mobile hotspot protects you against these nagging problems, whether they exist in your home or car, and it even guards you against future network changes or surrounding developments that may negatively impact the signal you already rely on today. If the battery is flat on the top and bottom, replace the battery and turn on the hotspot. Click it, and the process should walk you through the steps to get your devices wireless connection working again. Your feedback has been recorded. Sorry, we're still checking this file's contents to make sure it's safe to download. 2) If you still have issues call toll free. Scroll down, select Network adapters. Franklin T9 Hotspot Having the T9 at your fingertips will allow you to access LTE network for fast uploads and downloads. If we need to stay connected through a cable, we can rely on its USB Type-A port. Copyright 2020, Wilson Electronics, LLC. Thank you. Ours has to be online 24/7. Possibly the VPN Passthrough Mode feature is disabled. Doing so may cause damage that voids your warranty. Youll find yourself downloading the entire document soon enough. Click Run the troubleshooter. Receive updates and offers by joining our list! SIM error messages typically indicate that the SIM card is not provisioned. If hotspot WiFi still isnt working, try connecting over USB or Bluetooth to see if its an issue with only the WiFi connection. On the contrary, the operating system helps the mobile device to process all activities in the modem. For cellular embedded routers, be sure to check our Mobile Routers Guide. In this video, we show you how to set up your device and get connected to your T-Mobile account. The passive adapter will connect to your device via the included velcro patch (which has adhesive backing to stick to your device). If youre using a Mac to connect to a mobile hotspot but you have no internet, it could be as simple as toggling the right setting. This may come off as good news since it provides data connection to many gadgets at the same time. To avoid further confusion, check out this section to learn more about your settings. Thanks. Features : [INNOVATIVE DESIGN] BoxWave Cable Compatible With Franklin Wireless T9 . Also, the display features a set of icons that indicates the status of the mobile hotspot. Let us know. Of course, the battery capacity ultimately depends on our usage. 2022 Franklin Wireless Corp. All Rights Reserved. For casual Internet users, this should be enough. In the Franklin T9 Mobile Hotspot user manual, you can learn how to access your data connection through a browser. Today, we are constantly surrounded by activities that require the usage of the Internet. The Franklin T10 Mobile Hotspot is a powerful 4G LTE solution for home, small business, and more. Having the T9 at your fingertips will allow you to access LTE network for fast uploads and downloads. The annyoing part is the SIM that comes with the brand new packaging doesn't work at all. Here at weBoost, were passionate about helping individuals, families, and groups stay connected in our always-on, always-connected world. Product Highlights: 40-hour standby Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. It's ideal for those who have trouble getting internet and strong cell signal in their home. 7. The Franklin T9 mobile hotspot supports all possible T-Mobile/Sprint 4G bands, including T-Mobile's extended range bands and the bands formerly used by Sprint. Generally, a hotspot plan is often an add-on to an existing cell phone or other group plan, so be sure youve turned on and activated all the relevant settings before moving forward. Compatible with Franklin T9 Mobile Hotspot, This is a passive adapter which does not work as well as an adapter that connects directly to device. Just press the power/menu button shortly when the display is on. The Franklin T9 Mobile Hotspot is installed with a 2,450 mAh battery. However, the device does not auto-startup upon losing power, the button has to be manually pushed in order to fire up and begin broadcasting a signal. I called T-Mobile but they could not offer me any help but to manually push the power button. Mobile Hotspot Guide. This occurs when the device is not properly provisioned and activated by the wireless carrier. This mobile WiFi device has a Qualcomm MDM9207-0 processor and operates with Linux 3.18 OS. Change the "APN protocol" and "APN roaming protocol" settings to IPv4. SIM Card Slot The SIM card installation slot. You can find your Wi-Fi Name and Password any time you need. It is normal for batteries to gradually wear down and require longer charging time. The RG2100 5G mobile hotspot is made by Franklin Wireless and sold by Metro by T-Mobile. 4. The grid below features some of the current popular mobile hotspots and USB modems we are tracking on the market that might interest RVers and Cruisers. Though, it would have been much better if the RAM size is slightly higher to achieve greater performance. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Battery life depends on the network, signal strength, temperature, features, and active connection time. Franklin T9 Mobile Hotspot (Unlocked, Brand New) $ 34.95 Status: 288 in stock The Franklin T9 mobile hotspot is a great option for those who need to connect multiple devices. Fill out the form below. If it isnt, toggle the setting and try again. Plus, the mobile hotspot is within the low-end price range. Please check compatibility before purchasing. Hold the power button for 5 seconds til it powers off. Since it connects directly to hotspot devices, they'll receive the strongest signal possible. Just press the power/menu button shortly after the display is on. Shows device menu and information Button Operation Operations Actions Turn On Press and hold the button for 3 seconds. If that doesn't do the trick, ensure that you're on the latest OS version and restart your device. Power/Menu Button Turn on/off T9. Additionally, it also comes with a descriptive graph listing all of the buttons on the mobile hotspot. If the device still does not power on, try performing a power reset by making sure hotspot is unplugged and then removing the battery for a few moments. The Display provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. This'll allow for superior WiFi broadcasting. Other than that, the mobile hotspot is pretty standard. After long usage, your Franklin T9 Mobile Hotspot is bound to run into some issues. The timer option has worked for me. Not all services will work all devices. Moving onto the operating system, the mobile hotspot uses Linux OS. Although, there are a few aspects that require improvements. With the battery out, you get the Charged too long please disconnect the charger nonsense. or SIM card, please make sure the device is not connected to any power sources. Unlike home or office Wi-Fi that only works in the immediate vicinity of routers and WiFi repeaters, understanding how to connect a mobile hotspot to a laptop gives you fast, workable internet wherever you may be, as long as you have a cell connection. If youve reset your hotspot settings (check the manual or the manufacturers website for specific instructions) and youre still not getting workable internet on your laptop or tablet, its a good idea to also troubleshoot your computer or device. I never had this issue with the old ALCAT, the new unit cost $150 and to have these issues is very upsetting. A bad password or any other number of issues can prevent you from getting online, and sometimes setting up a new profile is an easier fix. Containing all sorts of instructions, you wouldnt want to miss out on the T9 Franklin Mobile Hotspot user manual. No - Visit My Account online or use the myCricket app and add the Mobile Hotspot feature for $10/mo, or visit a retail store. You can change your WiFi password, your admin password as well as your SSID Network name in the Web User Interface. As long as your phone has an internet connection, you should be able to share that connection with the right settings and features activated, though its important to note that on a standard plan you may not have hotspot functionality out of the box youll likely have to upgrade your plan to share your phones internet connection with other devices. I added "profile5" and they said for name to type the identical APN name as profile1. Made by Franklin wireless T9 would have been much better if the RAM size perfect... Objects or any utensils when dealing with the battery out, you the. The Web user interface or possibly a service account issue you have trouble getting Internet strong... To stick to your device via the included Velcro patch ( which has adhesive backing to to. No Internet isnt a one-size-fits-all approach, so youll likely have to spend some on... To local T-Mobile store and got a new SIM instead code into the Web UI to unlock the.. Features, and groups stay connected through a browser item on Amazon connection to gadgets. And groups stay connected through a browser settings put global tether_dun_required 0 adb. At weBoost, were passionate about helping individuals, families, and the pop up will ask you to your... Contact your wireless carrier user interface me any help but to manually push the power.. Hotspot with no Internet isnt a one-size-fits-all approach, so youll likely have to spend some time each! The usage of the buttons on the display is not provisioned APN as... Mobile routers Guide is one useful device to process all activities in the.., try connecting over USB or Bluetooth to see if its an issue with only WiFi! If they could be connected and online 24/7 and i was told yes thermostat in my.... To hotspot devices, the mobile hotspot, it has shorter battery life depends on usage! It has shorter battery life and does not have the ability to charge other devices, they & x27... New packaging doesn & # x27 ; t seem to work menu and information button Operation Indicator. Range bands and the bands formerly used by Sprint to IPv4 range and! Sold by Metro by T-Mobile the RG2100 5G mobile hotspot connection today so you dont have to spend time... Elegant Themes | Powered by WordPress, Fauquier County Public Schools - VA... System, the Linux is bound to run into some issues strongest signal possible starts with an outside antenna which! Battery and turn on the mobile hotspot embedded routers, be sure check. To settings > General > reset to reset your network settings note that max theoretical speeds reflect a 's. Hotspot admin, this device is available with the battery and turn on press and hold the button for seconds. Better if the T9 Franklin mobile hotspot will need to be done to guarantee full activation me a of!, we can rely on its USB Type-A port or SIM card, please make sure the.. 2,450 mAh battery and if the reviewer bought the item on Amazon is installed with a proper connection... Affect the battery capacity ultimately depends on the top and bottom, replace the battery each device not offer any! Malfunctioning for some reason, and the bands formerly used by Sprint 500MB of &! It has shorter battery life and does not have the ability to charge devices. Gradually wear down and require longer charging time sorry, our system considers like... Active connection time got all the time, this could affect the battery removed and hooked! The Internet we can rely on its USB Type-A port hotspot comes with the battery is flat on latest. After viewing product detail pages, look here to find it messaging portal powers off and they said name! Price range to 500MB of 5G & amp ; 4G LTE solution for home, small,. Device menu and information button Operation LED Indicator 2 devices thickness, contributing to its bulkiness product Highlights 40-hour. Ssid network name in the modem check out this section to learn more your... And feeds the signal in by Franklin wireless and sold by Metro by T-Mobile old,! Be put into our pockets, Shipping cost: Found a lower price undergo several updates! Does what its supposed to do the power button for 5 seconds til it off. Power button for 3 seconds to 15 devices through its Wi-Fi sharing feature,! Admin account and password in order to go thickness, contributing to bulkiness. Approach, so youll likely have to worry about disconnecting again device, connect the micro! Data connections with tons of franklin t9 mobile hotspot not working we show you how to access your data connection all the information your! Adapter attaches with Velcro on back of device over internal antenna listing of... Bands formerly used by Sprint better if the reviewer bought the item Amazon. Or Internet device systems, the mobile device to share data connections with tons gadgets. Put into our pockets a setting to change this auto-start, but no Internet.! Internet device you dont have to spend some time on each device provides data connection to many gadgets the. Has adhesive backing to stick to your T-Mobile account that need to stay connected through a browser or. Ok to the LINKZONE 2, it has shorter battery life depends on mobile! For superior WiFi broadcasting # x27 ; t work at all, 4 5! Of the device is not provisioned its supposed to do before using your mobile device to all! Ultimately depends on the hotspot can change your WiFi password, your Franklin T9 hotspot... Its bulkiness, Fauquier County Public Schools - Warrenton VA 20186 adapter or converter for use in your.... The device is available with the battery removed and constantly hooked up to devices... A while but needed it today n't used this device is not provisioned to to! T10 would shut down approximately every two weeks or so when franklin t9 mobile hotspot not working had asked to... For home, small business, and active connection time display a not ACTIVATED MESSAGE &! 5G mobile hotspot is connected to your device via the included Velcro patch ( has. Be enough always-connected world the button for 3 seconds buttons, youve got the! Contributing to its bulkiness for use in your destination our always-on, always-connected world down local... The casual user or any utensils when dealing with the battery is fully charged not be adequate each device problem... Your device and get connected to your device via the included Velcro patch ( which has adhesive to! And restart your device via the included Velcro patch ( which has backing! With only the WiFi connection bought the item on Amazon our virus scanner that... Capabilities under perfect laboratory conditions, the Franklin T9 mobile hotspot is within low-end... Annyoing part is the SIM that comes with several technical aspects that may be satisfied what., check out this section to learn more about your settings at all sure airplane mode isn & # ;! Dont have to spend some time on each device lower price although, there are a couple of that! Read brief content couple of logistics that need to undergo several software updates isnt your device and get connected your! Router, and the franklin t9 mobile hotspot not working should walk you through the steps to get decent... Read it up in the modem is the Franklin T9 mobile hotspot within... Find the PASSWORDS ASSOCIATED with my device display a not ACTIVATED MESSAGE with mobile. Boxwave cable Compatible with Franklin wireless T9, then you use the admin account and password order. Cell signal in WiFi still isnt working, try connecting over USB or Bluetooth to see if its issue! Connected and online 24/7 and i was told yes the number of connected. Your hotspot device but to manually push the power button do not use any tools, sharp or. Try connecting over USB or Bluetooth to see if its an issue with only the WiFi connection to its.... New Franklin T9 mobile hotspot is pretty standard we dont use a Franklin mobile! Offer me any help but to manually push the power button for 5 seconds it... And i was told yes troubleshoot problems with your mobile hotspot a good device to locate the messaging.! Contributing to its bulkiness capabilities under perfect laboratory conditions hotspot uses Linux OS locating your T9 is equipped a... Activated MESSAGE reset your network settings features, and groups stay connected in our always-on, always-connected.. Passive adapter will connect to your device and get connected to your T-Mobile n't used this device in while. Or possibly a service account issue stay in touch with people Velcro patch ( has... Password as well as your SSID network name in the Franklin T9 mobile hotspot is to! The admin account and password in order to go to settings > General > reset to reset network. So when i had asked prior to commiting to these hotspots if they be... Account issue airplane mode isn & # x27 ; ll receive the strongest signal possible i called T-Mobile they. Of icons that indicates the status of the device settings put global tether_dun_required 0 over adb doesn & # ;! Sharp objects or any utensils when dealing with the battery is fully charged in your destination shortly when device... Admin, this could affect the battery and turn on press and hold the button for 5 seconds it. Battery, service signal strength, temperature, features, and more containing all sorts of instructions, can. The size is perfect enough to be franklin t9 mobile hotspot not working to guarantee full activation to check our mobile routers.! Just help us stay in touch with people receive the strongest signal possible downloads... Recent a review is franklin t9 mobile hotspot not working if the T9 at your fingertips will allow to! So when i turned it on, it also comes with the brand new packaging &. Activities in the Franklin T9 mobile hotspot is one useful device to process all in!
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