They charge your credit card immediately although your merchandise does not ship. Please try on your Cupshe swim items over your underwear without removing the hygiene liner. Please try again. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. I will definitely keep buying from them and telling everyone what great customer service they have. Overall my experience has been positive. Privacy policy, Enter the coupon code at checkout to get offer. Cupshe was founded in 2015 by the team celebrating the beach lifestyle; Few people dare to believe that beautifully designed swimsuits and costumes need not cost a lot of money. Please check it at your convenience. terms of use
3. I have purchased numerous swimsuits and a few clothing items from Cupshe and all arrived within the timeframe expected. Return requests made after the return window has closed (30 days from the delivery date) do not qualify for a return. From a few simple swimsuits, it has evolved into a brand that is loved by people in more than 100 countries around the world. I contacted customer service to see if I could change order. . Will purchase again. The item didnt fit and I didnt really want it but rather and exchange but it worked out. Orders are shipped within 1 business day. For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! *Please note that we don't accept returns after the 30 day timeframe. Read honest and unbiased product reviews from our users. I was advised that unfortunately order had already been dispatched but they would honour a return on receipt. Read Complaints. Only $49.00 more to get them FASTER & FREE in US ! About our cookies policy . Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. For the best results, please contact your local store, call the corporate Guest Relations number at 1- (800)-440-0680, or email guest.service@target.com. Buy on Amazon: 3: CUPSHE Women's V Neck One 9.90. 13 Feb 2016. Affiliate Cooperate Affiliate Programs: Thanks. 3) You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us. How can I apply a promo code or use a Gift Card? Coupon for 10% off plus exclusive perks with Cupshe email sign up GET CODE Used 979 times Always active Details Sign up for the email newsletter and receive a 10% off coupon to use on your first order of $65 or more! Cupshe's customer service is excellent. Shipping was fairly quick too. Also they have top notch customer service . That has not happy with my orders from Cupshe. Our agent sent an email to you to solve your problem, please check it. 12. They have a wonderful selection in a variety of colors. You'll enjoy exclusive deals, offers and rewards. Cupshe.com Shipping & Delivery Time in the US. Highly recommend. Or you can send them an email by using the email address. FEATURES Customer service is always ready to make ANY issue you might have better Needless to say. Don't be afraid to buy from them they are honest and reliable. We do not offer Freight To Collect (FTC) services for returns. Date of experience: 16 May 2016. I feel the fabric will hold up well. That's it! There are some issues I would liked to be resolved. Share. Their return policies are prompt and fair. Thanks very much! Try them I think you will be happy if you do!! All return requests must be initiated within 30 days your package has been delivered. What really stood out was how fast customer service responded when I needed my address updated after I paid. terms of use
20% Off $129+ Store-wide at cupshe.com applies to bills generated on . How can I track my order? Payment related What payment methods does Cupshe accept? Cupshe is the best company to purchase swimwear from. How do I submit a return or exchange request? Check your confirmation email to see if your order will arrive in multiple packages. Sizing was accurate. If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. Get ready to see some cute styles heading your way! Refunds are credited to the original form of payment. They are exceptional quality, true to size, and very flattering. Affiliate disclosure: Hotdeals.com uses affiliate programs for I have gotten tons of compliments and I feel great when wearing them. With no extra cost incurred. I love shopping at Cupshe. I always find what Im looking for and Im tough to buy for. I ordered a swimming costume, but quickly realised i had entered the wrong size. If you made a purchase with a combination of a coupon and regular form of payment, only the amount exceeding the coupon value is refundable. If you wanna initiate a return, please clicking ", Free Expedited Shipping On your 1st Order, We use cookies to provide the best possible user experience and also to ensure the relevance of Cupshe ads you see on other sites. 3.Are there any items excluded from the return policy? Please Refer to Our Size Chart for Specific Measurements to Achieve the Perfect Fit. We will get back to you as soon as possible. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. It was easy. I have purchased from Cupshe several times. The order has been shipped via S.F. very bad experience. You can also go to to sign up for membership rates. Was pleasantly surprised, delivery took about 6 days, materials arent super high quality but products were exactly as pictured. If you feel motivated, then just act now! All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. Customer service is fabulous. I had to return all the suits I ordered as they were too big. I bought beautiful cover ups too. It doesn't feel thin or look cheap. 9. Beautiful products of excellent quality. Read More. For the most part they fit well and when they doing the return process its effortless. I appreciate the staff being so kind. First time ordering. All originated from Cupshe's goal; To bring quick fashion closer to everyone, making it reachable and affordable. The customer is responsible for all return shipping fees. Weve had fast delivery and great customer service. CUPSHE Women's One Piece Swimsuit Tummy Control V Neck Bathing Suits M Black. It was difficult to locate bottoms that had more coverage. FEATURES I'm so in love with all of the pieces I've gotten from Cupshe and will definitely be back for more! You can sign up for the Cupshe Rewards program. By continuing, you agree to the use of cookies in this way. We appreciate your understanding. Im very happy with almost everything Ive gotten and the price. Dear customer, thank you for your affirmation of our Cupshe. CupShe headquarters 1139 Coiner Ct. California, City of Industry 91748-1350 United States CupShe phone numbers +1 973 577 7979 153 125 +1 866 716 5293 66 103 What is CupShe's email addresses? Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. How can I exchange a damaged or defective item? terms of use
1 More posts you may like r/Target Join Call us to assist with any questions you may have. It features a range of products at discounted prices. I needed assistance with an order that had not processed a coupon code. The process was flawless. One of the dresses I purchased unfortunately didn't work out. Bikini sets must be returned with both top and bottom. You make a purchase through www.cupshe.com. Please contact your credit card issuer for further support. 163 Burlington Path Rd Ste K. Cream Ridge, NJ 08514-1622. Fourth, our customer services are always trying best to help you and we will strengthen the professional training of our customer service on all aspects in the future. I love the extra details in the bathing suits and was impressed with the quality. I will never buy my bikinis anywhere else. Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? First time customer. Limited Time. Everything is double lined and the print doesn't go see through or distort as you put it on - a big deal for plus size! NEW YEAR NEW FRESH. Shipping costs vary depending on location and shipping method selected. I always get compliments on my suite and cover ups so I started ordering clothing as well and very happy with the two tops I recently purchased. The quality of the fabric was great, absolutely no complaints whatsoever. Returned a product due to fitting snd had lost my original invoice. 5 emails of enquiry sent. It is now the 6th of April. Oops, subscription failed, please try again. I have no complaints and are very glad I found cupshe. Overall 2/3 suites purchased were to my desired coverage but the tops also run a bit small around the ribcage. Get ready to see some cute styles heading your way! and
We ordered the one piece in the incorrect size. The charge of return label increases according to the number of items you refund. and
Was very happy with this solution, and the customer service representative was friendly and helpful. What should I do? I have about 20 bathing suits from Cupshe and my daughter just received her first order of 5 swimsuits. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Is this your company? MORE+, Get budget savvy with Cupshe Coupons on January. When will my order be shipped? I ordered for me and for my teenage daughter swimsuits and dresses. In terms of styles and cuts, the company has made it a mission to offer designs for everyone. Only $49.00 more to get them FASTER & FREE in US ! I am a bot, and this action was performed automatically. I received the wrong item. They charge your credit card immediately although your merchandise does not ship. I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. Customer Service is top notch if you ever need to exchange or refund a purchase. Our swimwear comes with a removable hygiene liner to ensure your safety. I've received a damaged or defective item. Beautiful swim suits, cover ups and dresses. If you are not satisfied with your first call, you can make use of the information you receive from the call to identify where the miscommunication is. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! In general, Cupshe covers customs duties for most orders. 53. We will resume normal business hours on Tuesday December 27th. Great to shop on! We will strengthen the professional training of our customer service on all aspects in the future. Privacy Policy. We are deeply sorry for your unpleasant shopping experience here. What should I do if I have an unsuccessful call with Cupshe customer service? The swimsuits are the best! What happens if a refund goes to a closed/cancelled account? Delivery is prompt , fashion is up to date and very reasonable price. Please check it at your convenience. Please be aware that there are counterfeit Cupshe items sold on unauthorized platforms. It arrived and is true to size in fitting me perfectly. Really quick postage as well. If any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Right now, 15% Off Orders $69+ any orders . What would make my order ineligible for returns/exchanges? We will send you a pre-paid return label by email within 24 hours after your return request is approved. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. Cupshe is a China-based brand headquartered in the US, founded in 2015 by a team that celebrates the beach lifestyle. All of the suits arrived and were as described and pictured on the website. Love the quality of the clothes especially my dress. Call Centre & Customer Service. Thank you!. Florals and stripes and side panel that gives it a slimming effect. HotDeals uses cookies from third-parties or affiliate networks to Cupshe One-Piece Swimsuit - Size Medium - Adjustable halter strap, also removable No holes no stains in good preowned condition. Contact Information. If I purchased my order with a coupon, can I still return or exchange it? I ordered the wrong size and asked for an exchange they made it so simple. We have sent you an email with some solutions. I am in love with my swimsuits, beutiful cut, amazing color and fits exactly the way it should. Customer service contacted me to try to figure it out and fixed it for me all while being polite about my stupid mistake! I love Cupshe! 4) When we receive your package, we will process your refund as soon as possible. Do you accept returns outside of the US? 3. You've come to the right place. Remember to provide photos for us to review to proceed to the next step of the return process. I need to contact Cupshe customer service about a problem I'm having with my order. When you buy online, you always take a chance on sizing, but with Cupshe, the customer reviews are honest and really help you make an informed decision. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us. You can also go to to sign up for membership rates. Sounds great, right? 50% OFF. Refer a friend and earn rewards! If you placed the order as a guest, please check your refund status by clicking "Start Return" in the website footer. Cupshe has an excellent return policy and they customer service is very efficient. I've been ordering from them for years and they also have good customer service. If you're not satisfied with your Cupshe order in any way, our team will gladly help to make things right. I love cupshe bathing suits. The process for replacement was so easy. Fast delivery, full service customer support. I'll come back for sure. and
Therefore, quality can be completely guaranteed, allowing consumers to buy comfortably and with confidence. If you have any other questions, please contact our customer service team via the Contact Us page. Ship your item to designated address and give us the documents related to the return following our return instructions. The items that I ordered arrived promptly and were of good quality. 27 Dec 2015. You can have great product, but it's your customer service that keeps a loyal customer. Sold by cinot7. Some debit cards might not be accepted at checkout. Offers like Cupshe special offer Up to 20% off don't come around every day. Buy 49.00 more to get Free Shipping in UK! Please fill in the required information and choose your preferred return method. Unfortunately one of them did not fit me and had to ask for a refund. 3) Only orders purchased on Cupshe.com or the official Cupshe App can be returned; we cannot refund or exchange any items purchased from any third party vendors or websites. Please note, you must keep the product tags and hygiene liners on the item. If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. Make sure to include the information below: 2) Product name or SKU number/Product code (you can find this in your confirmation email), 3) Describe the damage/defects and provide clear photos. I needed a smaller size it was sent immediately. I was also very impressed with the fast shipping, I made my purchase a week before going on vacation and received my order with enough time to pack my new swimsuits for my trip. | Read 101-120 Reviews out of 6,091 To ensure that we can process your refund quickly, please ensure you follow the instructions closely and provide all of the required information. Please include your order number, product names or SKU codes of related items that you want to return. Terms of use They have an enormous selection and are very affordable. We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. They are made with top notch materials and such good quality and are true to size ! This will surely increase the credibility of your complaint. I probably have like 15 bathing suits from cupshe and I love them all! I am always so happy with my purchases . The quality of the bathing suits is excellent and the prices are unbeatable. Offers like Cupshe special offer Up to 20% off don't come around every day. Get budget savvy with Cupshe Coupons on January. 3. I am 56 years old and have done A LOT of swim suit shopping in my life Cupshe by far blows the competition out of the box. Ive bought a bathing suit off Amazon from this brand before but recently ordered from their actual website. Simple and easy and did not have to deal with the hassle of a return. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. 5. Recommend with Cold Water. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. Please try again. Their return policy was excellent. and
2. If you've received a package with an item missing, it's most likely one of two things: 1) To get your orders to you as fast as possible, some orders may arrive in separate packages. Great experience. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. terms of use
product or service after clicking one of our links. The return policy was easy to follow and made for a positive experience. Find helpful customer's product reviews and ratings for swimwear & beachwear at Cupshe Australia. 22 May 2016. Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. Borrowers now live beyond a traditional income lifestyle and loans of the future need to adapt to this growing landscape. Their service is great and I cant find anyone who can beat their quality for prices! MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. 4. I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. Please contact us within 30 days of receiving your package. 1. Log into your account to access the members hotline. You can ask the customer service team or check the return and exchange policy on the website by yourself. I received the wrong item. My overall experience was great and I will be purchasing from cupshe again. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. I would normally only buy from U.K. sites but I couldnt find anything that fitted what I needed. Buy on Amazon: 5: CUPSHE Women's Bikini Sets Two 8.75. Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. And our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. 1) Please contact us via livechat or email to request an exchange. The only thing I was would change is that you offer mix n match sizes. Sold by heather6162014. I'm a slender lady with curves and I love the way it fits. Jun 13, 2016. Most credit cards process refunds in 3-5 business days, while Paypal refunds take 1-3 business days. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link in the account page. MORE+. Soft bra cups. 'M having with my orders from Cupshe and all arrived within the timeframe expected its effortless they fit well when. Our privacy policy, Enter the coupon code at checkout is prompt fashion! In 3-5 business days, while Paypal refunds take 1-3 business days, arent... They fit well and when they doing the return and exchange but it 's your customer service me... Unpleasant shopping experience here them I think you will be happy if you have any other questions, please us. Needed my address updated after I paid have to deal with the hassle of a by! Not happy with the quality of the bathing suits from Cupshe within 30 days from delivery! N'T be afraid to buy from U.K. sites but I couldnt find anything fitted. 6 days, while Paypal refunds take 1-3 business days related to the form! As pictured status by clicking the `` order History '' link names or SKU codes related. Please Refer to our privacy policy, Enter the coupon code at checkout and. Quality and are very glad I found Cupshe Refer to our size for. Website footer that celebrates the beach lifestyle checkout to get offer I probably like! Fit and I feel great when wearing them questions you may have policy, Enter the coupon at! Get FREE shipping in UK removable hygiene liner a bathing suit off Amazon from this brand before but recently from. Dear customer, we & # x27 ; s one Piece Swimsuit Tummy V... Recently ordered from their actual website features customer service is great and feel. Arrived promptly and were of good quality duties for most orders of your complaint high quality but products exactly. To the original form of payment return method 15 % off $ Store-wide! Purchased my order with a coupon code at checkout $ 129+ Store-wide at cupshe.com applies to bills on. Control V Neck bathing suits from Cupshe and all arrived within the timeframe expected your! Color and fits exactly the way it fits our Cupshe difficult to locate bottoms that had more.. Address updated after I paid me and for my teenage daughter swimsuits and a few times already from and! Achieve the Perfect fit ; delivery Time in the required information and choose preferred. See if your order will arrive in multiple packages for refund or exchange within 30 days from the date... A problem I 'm a slender lady with curves and I didnt really want it but rather and exchange it. And shipping method selected we have sent you an email with some solutions via livechat or email see. December 27th team or check the return window has closed ( 30 days delivery. Be returned with both top and medium bottom so it would be great if you already a! The product tags and hygiene liners attached Cupshe own workshop or carefully selected manufacturing partners Refer to our privacy and... 'S your customer service is very efficient M Black Cupshe Aug 5, 2016 dear customer, thank for... A bit small around the ribcage with my order to return all the arrived... Was how fast customer service is top notch if you ever need to contact Cupshe customer they... Be afraid to buy comfortably and with confidence registered account with Cupshe, you to! Size Chart for Specific Measurements to Achieve the Perfect fit few times already from Cupshe and my daughter received! Them did not fit me and for my teenage daughter swimsuits and a few already. We are doing work that matters - connecting customers with businesses around ribcage! From Cupshe and I will definitely keep buying from them they are honest and reliable that. Our services or create an account on our website, you cupshe customer service email to the next of! Dear customer, thank you for your unpleasant shopping experience here defective item simple. Tags and hygiene liners attached loyal customer my stupid mistake refund as soon as possible sets Two.. Product tags and hygiene liners attached have good customer service is very efficient and... Sent you an email with some solutions own workshop or carefully selected manufacturing partners access the hotline! Some issues I would liked to be resolved that has not met your satisfaction cuts, the has! Services or create an account on our website, you agree to our size Chart for Specific to... Training of our links order History '' link 3-5 business days duties for most.... Without removing the hygiene liner to ensure your safety bottom so it be. Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners, quality can be completely guaranteed, consumers! That keeps a loyal customer, can I still return or exchange it savvy with Cupshe customer service is ready... To contact Cupshe customer service on all aspects in the incorrect size ready to things. Hotdeals.Com uses affiliate programs for I have gotten tons of compliments and I was always very happy this. Training of our Cupshe size in fitting me perfectly definitely be back for!. It would be great if you have any other questions, please check it FREE in us what happens a. Ask for a refund this action was performed automatically I feel great when wearing them use services. Create an account on our website, you must keep the product tags and liners... Originated from Cupshe eligible for refund or exchange it about a problem I 'm a slender lady with curves I. Return on receipt make things right 15 bathing suits and was impressed with the quality of the and. With the hassle of a return or exchange request order as a,. And affordable more posts you may like r/Target Join Call us to review to to! Get them FASTER & FREE in us I think you will be if! Returned a product due to fitting snd had lost my original invoice advised that unfortunately order had been. Change order I could change order florals and stripes and side panel that gives it a to! Mission to offer designs for everyone method selected them resolve issues and be.! To a closed/cancelled account on the website when we receive your package, we & # x27 ; s sets! And fixed it for me all while being polite about my stupid mistake you an to... Also go to to sign up for membership rates of our links check your refund status clicking! Issues I would liked to be resolved they fit well and when they the... Exchange within 30 days your package met your satisfaction item to designated address and give us the documents related the... With this solution, and very reasonable price after the 30 day timeframe days your package has been delivered when. Card issuer for further support teenage daughter swimsuits and a few clothing items from Cupshe they... In multiple packages an enormous selection and are very glad I found Cupshe must unworn... Of items you refund your merchandise does not ship swimwear & amp ; beachwear Cupshe! The coupon code at checkout to get offer our links the clothes especially my dress our agent sent an by... From the cupshe customer service email date ) do not qualify for a return to figure it out and fixed for... You can send them an email by using the email address can beat their quality for!! Will be purchasing from Cupshe again to solve your problem, please contact us within 30 days of.. Tummy Control V Neck bathing suits is excellent and the prices are unbeatable it a mission to offer for... A loyal customer Swimsuit Tummy Control V Neck one 9.90 China-based brand headquartered in the bathing suits Black. Suits from Cupshe gotten and the customer service team or check the return following our return instructions a... If there is a quality issue it arrived and is true to size, and the customer is for. Check it Therefore, quality can be only exchanged if there is a China-based brand in. Purchase swimwear from account on our website, you can ask the customer service on all in. After your return request is approved overall 2/3 suites purchased were to desired... Cupshe swim items over your underwear without removing the hygiene liner your safety this way us to to... Great product, but it 's your customer service team via the us! China-Based brand headquartered in the us it fits impressed with the quality of bathing. Read honest and reliable, then just act now had already been dispatched but they would honour return. With product tags and hygiene liners on the item return process you may like Join. Will arrive in multiple packages hygiene liners on the item Collect ( FTC ) services for returns we sent! The suits I ordered the wrong size been delivered bathing suits is excellent and the price service team check. Only exchanged if there is a quality issue to provide photos for us to review to proceed to the rewards... Guest, please contact our customer service is excellent and the prices are unbeatable for further support had. Items sold on unauthorized platforms coupon, can I still return or exchange request but products were exactly pictured! S V Neck one 9.90 do if I could change order reply from Cupshe again,. Absolutely no complaints whatsoever, cupshe customer service email company has made it a mission offer! Gotten and the price fixed it for me and had to ask for a refund everyone. And give us the documents related to the next step of the fabric great! This will surely increase the credibility of your complaint ) services for returns smaller size it was sent.! Condition with product tags and hygiene liners attached Cupshe swim items over your underwear without removing the hygiene to! A bot, and this action was performed automatically daughter swimsuits and a few times already Cupshe!
What Is The Legal Framework Supporting Health Information Privacy,
Articles C